Support

Need a hand?

Write to hello@unscrollapp.com. A person reads it — there is no ticket system and no bot. Say what happened and what you expected instead, and include your iPhone model if something looks wrong on screen.

Common questions

How do I join a household?

Open the app, tap Family, then Have an invite code? and type the seven-character code someone sent you. If you were sent a link, opening it will show you the code. Joining is always free, and so is inviting.

I joined the wrong household

Write to hello@unscrollapp.com and we will move you out of it. A reader can only be in one household at a time, and there is not yet a way to leave one from inside the app — that is on us, not you, and it is being fixed.

A study note looks wrong

Tap Report at the top of the study. That sends us the verse, the tool and the exact text you saw. Because every reader gets the same study for a given verse, one correction fixes it for everyone.

Where are my saved verses and notes kept?

On your phone. If you have never created a household, they have never left it — which also means deleting the app deletes them. See the privacy policy.

Delete my account and my data

Write to hello@unscrollapp.com from any address and say so. We will delete everything we hold for you and confirm when it is done. We will not ask you to justify it.

Does it work without a signal?

Yes. All 31,102 verses ship inside the app, so reading, saving and notes work in airplane mode. Only the study tools need a connection, and a study you have already opened stays readable offline.